Pirate Ship is back online and we've confirmed the issue has been fully resolved. Thanks for your patience matey! You should be able to get back to your shipping. If you have any questions or concerns, just chat or email our support—we're here for ya!
Posted May 24, 2023 - 08:01 MDT
Monitoring
Pirate Ship is back online and we think we've totally fixed the issue, but there's a chance that performance will still be impacted. You should be able to get back to your shipping. We're currently monitoring to ensure there are no additional problems. We'll update you once we confirm the issue is fully resolved.
Posted May 24, 2023 - 07:54 MDT
Identified
We've identified what's causing the problem and are currently working on a solution. We'll update you as soon as we have more information 👍
Posted May 24, 2023 - 07:50 MDT
Investigating
We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!
Posted May 24, 2023 - 07:48 MDT
This incident affected: Pirate Ship App (ship.pirateship.com).